Direct customer contact and product promotion: Mirka are becoming social media masters

Customer service was once about answering telephones and responding to written requests, but our fast-paced, social media-driven society has put this function firmly in the spotlight.

Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue, or with an item being out of stock.

Snickers Workwear offers freedom of movement with the newest working clothes

CHECK out the latest workwear designs from Snickers Workwear that will really stretch you to the limit on site.

There’s superb new clothing styles coming your way to make working in cooler weather so much easier and comfortable – all of them incorporating the very latest in market-leading designs and stretch fabric technology.

Swarfega grapples with the dangers lurking under gloves

MANY tradespeople now wear disposable gloves to protect their hands from contaminants and harmful chemicals.

Disposable gloves can be very effective at stopping these contaminants from coming into contact with skin, but they do not prevent occupational skin disorders (OSDs) from developing when worn.

Workers can often remove protective gloves at the end of the day, only to find their hands in less than perfect condition.

How common are OSDs?

FEIN UK & Andy Robinson Race Cars combine to notch, grind and weld

FEIN manufacturer modular belt grinders which are optimally adapted to metalworking and metal machining applications, and are popular tools for Andy Robinson Race Cars.

Andy Robinson Race Cars is a Hampshire-based business which fabricates and builds off-road/rally, touring and racing hot-rod cars.

The kit-car specialist company, run by Andy Robinson himself, uses a wide array of machinery to create the exclusive motor vehicles.

Manage your rebates with Merlin Business software

MERLIN Business Software have announced another new module for their suite of integrated software solutions for merchants.

Hot on the heels of the recent launch of their Merlin Analytics offering, Merlin are introducing an entirely new Rebates Management module.

Merlin’s Sales and Marketing Director, Ashley Jones, explained that the new Rebates module was capable of dynamically managing multiple concurrent rebates schemes for one or more suppliers.

Track time-consuming calculations

FEIN UK launches value pack range offering premium quality Starlock

FEIN UK openly discuss the success and feedback received on their Starlock range, giving advice on how tradesman could benefit in the future.

NEW FEIN multi-tool user Chris McGee talks about his experience using the machine and cutters, following his purchase at a FFX trade show earlier this year.

FEIN Starlock accessories are proven to last many times over comparable competitor blades – offering enormous value when comparing price to the lifetime of the blade.

ESAB Rebel 235ic portable welder offers UNBEATABLE performance

ESAB Welding & Cutting Products has introduced its Rebel™ 235ic Series of portable multi-process welding machines to expand the Rebel 215 series, which they introduced last year.

The Rebel 235ic holds many benefits for the tool business and hire sector, while offering multi-process functionality, including MIG/MAG, TIG and MMA.

Weighing only 24kg and with a 235amprated output at 40% duty cycle, Rebel 235ic has the best power-to-weight ratio in its category.

Triton portable oscillating Sander is unique and useful

ON the face of it, a portable oscillating spindle sander sounds VERY niche, and therefore not likely to be utilised in very great numbers.

I put this very point to the Triton team, who gave me an interesting response which went something like this: “As a brand, the customer is at the heart of everything we do and every product we create, writes PETER BRETT

Hultafors Group acquire Scandinavia's leading PPE innovator Hellberg Safety

The Hultafors Group which owns Snickers Workwear, Solid Gear Safety Footwear, and Hultafors Tools has acquired Hellberg Safety.

Hellberg Safety is a specialised supplier of PPE Equipment which includes highly advanced hearing protection products, face protection, and communication solutions for personal protection.

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